Junior Operations and Delivery Manager

Alumnify is a fast-growing start-up redefining how UK universities connect with prospective international students through the authentic voice of their alumni.

We work with recent graduates, known as Alumnifiers, who provide peer-to-peer support, local insight and trusted guidance to students considering study in the UK. This approach builds genuine connections, boosts enrolment and strengthens long-term alumni engagement.

Our mission is simple: to make the international student journey more informed, personal and human, while empowering graduates to give back and grow in the process.

As we scale, operational discipline and delivery quality are critical. Our university partners rely on us for reliability, professionalism and measurable outcomes. This role plays a key part in keeping that engine running.

We're looking for a highly organised and proactive Junior Operations and Delivery Manager to support consistent, high-quality delivery for our university partners and Alumnifiers across our core markets, including in Latin America, Sub-Saharan Africa, Europe, and across Asia.

A central part of this role is supporting our conversion calling and messaging (“nurture”) campaigns, where Alumnifiers reach out to offer-holders to answer questions, share their experiences and help students make confident decisions about studying in the UK. These campaigns are core to our work and directly impact university enrolment outcomes, so this role plays a hands-on part in keeping them running smoothly.

You'll also coordinate in-country activity logistics, including school talks, exhibitions, fairs and agent events, and support wider operational and strategic projects as Alumnify scales.

This is a full-time, remote role reporting into our Operations & Delivery Manager, with regular collaboration across the wider Alumnify team.

Nurture campaign delivery

• Coordinate the end-to-end logistics of conversion calling and messaging campaigns, including Alumnifier scheduling, offer-holder list management, and campaign tracking

• Quality-assure call data and submissions from Alumnifiers, flagging gaps, inconsistencies or issues to the Operations and Delivery Manager

• Liaise with Alumnifiers throughout campaigns to keep delivery on schedule, answer queries and resolve blockers

• Maintain accurate campaign records in Airtable, including Alumnifier activity, student outcomes and reporting data used in client updates

In-country activity logistics

• Coordinate Alumnifier deployment for school talks, exhibitions, fairs and agent events across our core markets

• Manage event logistics including booking confirmations, materials, expenses and post-event reporting

• Act as the day-to-day point of contact for Alumnifiers delivering activity in-country

Operations and process

• Support the Operations and Delivery Manager in running and improving core ops processes

• Document workflows and contribute to Alumnify's internal knowledge base in Notion

• Help manage new Alumnifiers alongside the wider Ops team

Wider team support

• Contribute to operational and strategic projects as Alumnify scales

• Collaborate with colleagues across recruitment, commercial and client-facing functions

• Attend internal team meetings during UK core hours, with a willingness to work at weekends on occasion

Essentials:

• Ideally you should have studied a degree at a UK university (or other English-speaking country) or worked in Higher Education

• 2+ years' experience in operations, project coordination, account delivery or a similar role

• Strong written and spoken Business English communication skills

• Excellent attention to detail and ability to multi-task

• Digitally confident and competent. We primarily use Airtable, Softr, Notion. If you aren't familiar with these specifically, we're happy to provide training

• Comfortable managing multiple priorities and working independently in a remote setting

• Availability to work during some UK core hours (ideally 09:00–12:00 GMT) and occasional weekends

Desirables (nice to haves):

• Additional language skills relevant to our core markets

• Experience working with remote contractors or freelancers

• Familiarity with international education or recruitment

• Background in supporting calling campaigns, telephone-based outreach or contact centre operations

• Background in supporting in-person and virtual events, outreach campaigns, or field staff

• What we offer

  • Competitive salary based on experience and location

  • A chance to grow with a fast-growing, impact-led company

  • Meaningful work that supports students and alumni across the world

  • A remote-first team passionate about supporting your development as we scale

  • Supportive and collaborative international team

  • Potential opportunities to travel internationally

  • Clear progression path as the company grows

If this role sounds like a good fit, we’d love to hear from you. 

Please send your CV and a short cover email (no more than 300 words) explaining why you’re interested in the role and how your experience aligns with what we’re looking for. 
Please also include your salary expectations in your application. 

Send your application to:apply@alumnify-uni.com
Deadline for applications: 4 June 2026, applications might close sooner if we find the right candidate.

We are especially keen to hear from candidates who have studied in the UK or worked in international higher education and are passionate about improving the student journey.